How we handle your information

Who we are

Lusenne Interiors is an interior design studio at 312 Alexander Street, Vancouver, British Columbia. This policy explains what personal information we collect through this website and what we do with it. You can write to us at hello@lusenneinteriors.site.

What we collect

Only what you give us. When you use the enquiry, careers or journal forms, we receive the details you type: your name, email address, the kind of project, a rough start date and budget, and any message or portfolio link. We do not ask for payment details, and we do not run user accounts.

How we use it

To reply to you, to prepare for a first visit, and to consider an application. We do not sell your information, and we do not use it for advertising.

Cookies and storage

This website does not use cookies or third-party trackers. It keeps two small items in your browser’s session storage, which are deleted when you close the tab: one so the opening animation plays once per visit, and one so a page transition can finish smoothly.

Fonts

The site loads its typefaces from Google Fonts. When it does, Google receives your IP address and the usual browser details. We have no control over how Google handles that information.

How long we keep it

Enquiries that do not become projects are deleted after twenty-four months. Project records are kept for as long as we need them to support the work and meet our legal obligations. Job applications are deleted after twelve months unless you ask us to keep them.

Who sees it

The people at the studio who need it to reply. If we hire a service to help us run the studio, such as email or file storage, it handles your information on our behalf and under our instructions.

Your rights

You can ask to see the information we hold about you, to correct it, or to have it deleted. Write to us and we will reply within thirty days. This policy follows the principles of British Columbia’s Personal Information Protection Act and Canada’s PIPEDA.

Changes

If we change this policy, we will update the date below.